Why do people do this?
Thu, 02/18/2010 - 22:56 | 
toddgano
I own and operate a small online E-Cigarette business and I have recently adapted a chat feature that I use to communicate with my customers so I might help the customer make the right choice when buying my products. I was on my site today (VapeRite.com) and a person from Chicago came on the chat and asked if I had reoccurring charges. I told her No I don't , what you purchase its all that I charge for. She did not seem to believe me , that there must be some catch to this whole E-Cigarette thing. She asked if E-Cigarettes really work. I told her that I know that they work and to do some research on my page or others. She came back and asked again what kind of monthly charges she would incur. Again I told her that there would be none. She stated that i was a scam artist and quit the chat . I noticed that this person was typing in a search term for "Free E-Cigarettes" How she ended up at my site I have no idea, anyway If you are looking for something free on the Internet you are asking to get shafted.There are some sites that say they will give you a free E-Cig if they can charge your CC every month to send you more cartridges . I do not do that, and any reputable dealer should not in my opinion. Those type of sites are giving this business a bad name. Just my 2c
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- Why do people do this?
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At Vapor Craze .com we do
At Vapor Craze .com we do offer a free e-cig drawing where people can enter our monthly drawing and we pick from the tickets entered a true winner of a free e-cig with 1 cartomizer but just as your company does we do not offer any free products either with re-ocurring monthly charges.
We do not support that and never would, as you mentioned people just simply get upset with that and then they turn and lash out on other companies like your visitor did. At Vapor Craze we are legit business owners with nothing but the best interests in mind for our visitors, affiliates and customers. The companies that are making those offers (free cigarettes but charge you each month going forward) are giving others a bad reputation because not everyone wants that. Many people do not want their CC on file to be charged month after month. Overall I hear your frustration and I wish you and the others the best going forward.
Thanks
Thank you , I appreciate that and good luck to you as well.